The 3 types of stakeholders in UX research, and how to win them over
In UX research, the relationship with your stakeholders is incredibly important. If they aren’t ready to listen or if they have the wrong expectations, it doesn’t matter how interesting your insights are.
3 questions user research can answer about the future of your digital product (and a few it can’t)
Evolving a digital product means you have to make a lot of difficult decisions. User research can help you make some of them less difficult.
The trouble with roadmaps
Roadmaps are supposed to make everything easier. But a lot of product managers tell us they’re not working. So Sara, our UX Team Lead, tried to find out what seems to be the problem.
How to build a terrible product (and make everyone on your team miserable)
Why is management trying to stop the product team from building a great product? And why is the product team trying to stop management from building a great product? Everyone working on a digital product wants it to be great. The problem? What we mean by “great” isn’t always the same thing.
Why has development on my digital product suddenly slowed down?
A startup moves fast and grows fast. That’s what it’s built to do. But after a while, it can feel like you’re not shipping as fast as you used to. Why does it happen, and how can you fix it?